FAQ

When are the off-peak/peak times?
Off-peak is all day Monday – Friday. Peak is all day Saturday & Sunday and includes school/public holidays.
Fri, 29 Oct, 2021 at 11:30 AM
What’s included?
Our arenas have the latest and greatest in all gaming tech! From super high-end gaming PC’s and consoles, to couch co-op areas where you can sit next to you...
Fri, 29 Oct, 2021 at 11:46 AM
How many desks can I book at once?
You can book up to 6 stations online, if you require more please contact your local arena.
Fri, 21 May, 2021 at 6:19 AM
Is sharing a station allowed?
You can share one station depending on how busy the arena is. There is an additional charge for extra peripherals.
Fri, 21 May, 2021 at 6:40 AM
What happens if I am late for a booking?
We will hold your station for 15 minutes after the original booking time unless notified prior.
Fri, 21 May, 2021 at 6:19 AM
Can I sit next to or opposite my friend(s)?
We cannot guarantee seats next to each other unless you have pre-booked.
Fri, 21 May, 2021 at 6:40 AM
Can I bring my own peripherals?
Yes, you are welcome to bring your own peripherals.
Fri, 21 May, 2021 at 6:41 AM
Can I get a refund for my booking?
Our terms and conditions state bookings are non refundable. We can however look to reschedule your booking. 
Fri, 29 Oct, 2021 at 11:34 AM
Can I use my membership online?
These cannot be used online these are only redeemable in arenas. 
Fri, 29 Oct, 2021 at 11:35 AM